FAQ
Frequently Asked Questions
Are your products available nationwide?
Yes, our products are available nationwide. We cater to customers across the entire United States, ensuring that our sustainable and efficient thermal packaging solutions are accessible to everyone. Whether you are in a bustling city or a remote location, you can count on us to deliver the thermal packaging products you need for your temperature-sensitive shipments.
Are your products available globally?
Yes, the secret is out! Our patented sustainable packaging products are manufactured in the USA and shipped globally to customers who need the performance and eco-friendly able thermal packaging products.
Are your products recyclable?
Yes, our products are designed with sustainability in mind and are curbside recyclable. As one of the industries original manufacture of sustainable thermal packaging products, we use post-industrial cardboard raw materials in our thermal envelopes and box liners, making them not only effective for temperature control but also environmentally friendly that can go right into the recycle bin. We encourage our customers to recycle these products after use, aligning with our commitment to reducing environmental impact and promoting a circular economy.
What is the R-value of your products?
The R-value of our thermal packaging products varies depending on the specific product and its intended use. Our products are engineered to provide excellent thermal insulation, ensuring that temperature-sensitive items remain at their required temperature during transit. The R-value, which measures thermal resistance, is carefully calculated for each product to meet the demands of shipping perishables, pharmaceuticals, and other temperature-sensitive goods. For precise R-value information on a specific product, please consult our product specifications or contact our customer service team for guidance.
Where are your raw materials sourced from?
Our raw materials are sourced from eco-friendly and sustainable materials, primarily focusing on post-industrial cardboard materials. Through our environmentally responsible and patented processes, we transform these cardboard materials into our thermal packaging products that are not only effective in temperature control but also contribute to sustainability. We are committed to reducing waste and promoting a circular economy by utilizing post-industrial cardboard materials, aligning with our mission to provide eco-conscious packaging solutions. For more detailed information on the sourcing of our raw materials, feel free to contact our customer service.